Privacy Policy

VitalYang ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

1.1 Information You Provide

We may collect information you voluntarily provide, including:

• Account Information: Name, email address, and password when you create an account
• Profile Information: Health preferences, assessment responses, and learning progress
• Communication Data: Messages, feedback, and correspondence you send us
• Newsletter Subscriptions: Email address for receiving our newsletters

1.2 Automatically Collected Information

When you access our services, we automatically collect:

• Device Information: Browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent, click patterns, and navigation paths
• Log Data: IP address, access times, and referring URLs
• Cookies and Tracking: See our Cookie Policy section below

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services
• Personalize your experience and content recommendations
• Process transactions and send related information
• Send newsletters, updates, and marketing communications (with your consent)
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share information in these circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, email delivery)
• Legal Requirements: When required by law, court order, or governmental authority
• Protection of Rights: To protect the rights, property, or safety of VitalYang, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given explicit permission

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request your data in a portable format
• Opt-Out: Unsubscribe from marketing communications at any time
• Withdraw Consent: Where processing is based on consent, withdraw it at any time

To exercise these rights, contact us at privacy@yangqihealth.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential Cookies: Enable core functionality and security features
• Analytics Cookies: Understand how visitors interact with our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Deliver relevant advertisements (with your consent)

You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality.

7. Third-Party Services

Our services may contain links to third-party websites and integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider the nature of the information, potential risks, and our legal obligations.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected and how it's used
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your rights

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right to access, rectification, and erasure
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may provide additional notice such as an email notification. Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: